Ontario One Call and Locates: Why Are They Important and How Do They Work?

If you’re in the business of digging in Ontario, whether it’s for fences, decks, or other outdoor projects, you know that what lies beneath the surface can be just as important as what’s above ground. 

That’s why contacting Ontario One for locates is extremely important for outdoor projects that include any kind of digging. This useful service is like having a treasure map of the underground world, helping you avoid buried utility lines and other hazards that could turn your digging dreams into a nightmare.

So, if you’re thinking about doing a project that requires digging (whether it’s DIY, or you’re hiring a contractor) and you don’t know about locates, or maybe need a refresher, don’t worry! We’ve got you covered with some essential information you will need.


Why You Should Care About Locates

Well for starters, hitting a buried utility line can be more than just a minor inconvenience, it can be seriously dangerous. From gas lines to electrical cables, there’s a whole world of hidden hazards lurking beneath the surface, just waiting to ruin your day (and potentially the project) unless locates are obtained for your project area.

Imagine this scenario: You’re planning to dig some post holes to replace your broken fence in your backyard. You figure you know your yard pretty well, plus there was already a fence there, so you decide to skip the step of calling Ontario One for locates. But as you start digging, you accidentally hit a gas line, triggering a potentially catastrophic gas leak. 

Not only is your own safety at risk, but you’ve also put your neighbors and property in harm’s way, requiring the fire department and a repair crew to come and repair the line. Not only is this a nuisance but you would be subject to repair costs as well as legal implications. Failing to comply with the requirements of the locate can be an $8,000 fine, and digging without locates can be a $10,000 fine, safety is serious stuff!


How does it all work?

To summarize it simply, Ontario One serves as the middle-ground between the owners of buried infrastructure and the individuals or companies planning to dig in Ontario.

Basically, when someone reaches out to Ontario One with a dig request, they record all the details and then relay the information to the respective owners of infrastructure in the designated area in which the project will be taking place. 

The request is passed on to various locators who will in turn complete their report indicating if and where the service lines run. These reports are valid for a specific period of time (indicated on the report) usually around 60 days. This process can take anywhere from 5 to 10 business days depending on the size and scope of the project.  

You can visit the Ontario One website for even more information and FAQ’s at https://ontarioonecall.ca/homeowners/#faq


Final Thoughts

So, what’s the bottom line? When it comes to digging, don’t take chances. Always make sure you or your contractor has contacted Ontario One for locates before they start digging, not only to comply with the law but also to ensure the safety of the potential contractors, you, your property, and your community.

We know for sure we would do a great job, but if you’re convinced you can do your digging yourself, make sure you have your locates! After all, when it comes to digging, safety should always be the top priority!

The Post Hole Diggers can not only carry out your dream project precisely and efficiently, but we can also contact Ontario One and get those locates for the project for free! Requesting a free estimate is the first step towards your ease of mind. All you have to do is sit back, relax, and wait for the magic to happen.